We Are Market Basket: The Story of the Unlikely Grassroots Movement That Saved a Beloved Business

Winner of the 800-CEO-READ award for best general business book of the year!

Forbes’s 15 Best Business Books of 2015

What if a company were so treasured and trusted that people literally took to the streets—by the thousands—to put it aside? That company is Market Basket, a well-liked New England supermarket chain.

After long-time CEO Arthur T. Demoulas used to be ousted by his cousin Arthur S. Demoulas, the company’s managers and rank-and-file workers struck back. Risking their own livelihoods to restore the job of their beloved boss they walked out, but they did not walk far. At huge protest rallies, they were joined by loyal customers—leaving stores empty. Suppliers and vendors stopped deliveries—rendering shelves bare. Politicians were forced to take sides. The national media and experts were stunned by the unprecedented defense of an executive. All openly challenged the Market Basket board of directors to make things right.

And, in spite of everything, they prevailed.

With its arresting firsthand accounts from the streets and executive suites, We Are Market Basket is as inspiring as it is instructive. What is it about Market Basket and its leader that provokes such ferocious loyalty? How does a company spread across three states care for a culture that embraces everyone—from cashier to customer—as circle of relatives? Can a company truly develop into an industry leader by prioritizing stakeholders over shareholders?

Set against a backdrop of bad blood and corporate greed, We Are Market Basket is, above all, a page-turner that chronicles the epic rise, fall, and redemption of this iconic and uniquely American company. Note: There are links to media content within the text of this EBook which would possibly not work on all reading devices.